Support

Restore a subscription

Open Privacy and data and tap Restore purchases. Use the same Apple Account that bought Manila Plus. Access is restored by Apple. The binder itself stays on the iPhone that recorded it.

Cancel or change a plan

Open iOS Settings → your name → Subscriptions → Manila. Or use Manage subscriptions on the Manila Plus screen. Cancellation is handled by Apple. Deleting the app or erasing Manila data does not cancel the subscription.

Where records live

Records, photos, and recognized text stay in Manila’s app storage on that iPhone. The public app does not send them to Chipped Studios.

Erase local data

Privacy and data → Erase all Manila data on this phone removes the binder from that iPhone. Your Apple subscription is unchanged.

Write to us

Use the form. Describe what happened and which screen you were on. Do not send child names, dates of birth, photos of records, diagnoses, or medication details.