Privacy Policy

Chipped Studios operates the Underway iPhone app. This policy describes what the current app actually does. It is not a description of a future backend or account system.

The short version

• You do not create an Underway account.
• Your answers, plan, mission progress, streaks, theme, and history stay on that iPhone.
• Underway sends anonymous product events to TelemetryDeck so we can see where people stop in the first-run and after they subscribe.
• Those events are event names and a random device id. They do not include your answers, mission titles, or payment details.
• Subscriptions are purchased, verified, restored, and cancelled through Apple.
• Notifications are local to the phone and only after you allow them.
• Resetting app data or deleting the app removes the local record. It does not cancel an Apple subscription.

Who this covers

This policy covers the Underway iOS app published by Chipped Studios (bundle ID com.saifalesawy.underway). The website at chippedstudios.com is a static site. It does not host user accounts for Underway.

Information stored on your iPhone

Underway keeps a local record so the run can continue when you reopen the app. That record can include:

• onboarding answers, such as age range, schedule, reminder style, and the evolution theme you picked;
• the 60-day program generated from those answers;
• mission completions, XP, level, ranks, streaks, freezes, weekly challenges, and finished-run history;
• notification consent choices;
• a local event log used only on the device (for example, that onboarding started).

This information is stored in the app’s local storage on that iPhone. Answers and mission progress are not uploaded to Chipped Studios.

Anyone who can unlock and use the iPhone can open Underway and see that local record. Use the device passcode.

Product analytics

Underway uses TelemetryDeck to understand how the app is used. When you open the app or move through first-run, the paywall, a purchase, or a mission, the app can send an event name, a few technical properties such as screen or plan id, and a random install identifier created on that iPhone. TelemetryDeck stores that data on our behalf so we can see drop-off. TelemetryDeck’s practices are described in TelemetryDeck’s Privacy Policy.

We do not send your assessment answers, typed text, mission titles, or Apple payment details to TelemetryDeck. We do not use advertising identifiers, and we do not sell this information or use it to track you across other companies’ apps.

What we do not collect

The current app does not:

• create an account or require an email address;
• send answers or mission progress to a Chipped Studios server;
• include advertising, ad identifiers, or a crash-reporting SDK;
• sell information;
• track you across other companies’ apps or websites.

Subscriptions and Apple

If you subscribe, Apple processes the purchase through StoreKit and your Apple Account. Apple provides the payment sheet, tax, billing, restore, and Manage Subscriptions. Chipped Studios does not receive your full payment-card details and does not operate a billing account for Underway.

Apple’s handling of purchase data is described in Apple’s Privacy Policy.

The App Store listing and the in-app paywall also link to Apple’s standard End User License Agreement.

Notifications

Underway can schedule local reminders on the iPhone. iOS asks for permission first. Reminder copy and offer/marketing copy are separate. Offer notifications stay off unless you turn them on in the app. You can change either setting in Profile, or disable notifications for Underway in iOS Settings.

These notifications are delivered by the operating system on that device. They are not sent through a Chipped Studios push server.

Deleting your information

In Profile, Reset app data deletes the local answers and progress on that iPhone. It does not cancel, refund, or hide an Apple subscription.

Deleting the app also removes the local record. Subscription access can still be restored later with Restore Purchase and the same Apple Account. Mission progress from the deleted install does not come back.

To cancel a subscription, use iOS Settings → your name → Subscriptions, or Manage Subscriptions inside Underway after you have subscribed.

Children

Underway is not directed at children under 13. The assessment age options begin at 18.

This website

The support form on this site is hosted by Netlify. If you send a message, Netlify stores the contents so we can read them. Do not put health information or payment details in that form.

Changes

If this collection changes, this policy will be updated before that behavior ships. The date at the top of this page will change.

Contact

Questions about this policy: use the form on the Underway support page.